Delivery of Goods
Goods will be dispatched within 24 hours of payment. Whilst every effort is
made to meet delivery times delays can occur. In such an event the Koi Warehouse
will not be liable.
Delivery Costs
We do our best to keep delivery charges to a minimum, all orders over £50 in total will be shipped free of charge.
Returns Policy
All goods must be inspected upon delivery. If any goods are found to be
damaged you return them within seven working days of delivery. Goods must be in
good condition and in their original packaging. All return costs will be met by
the Koi Warehouse providing goods are found to be faulty, damaged by delivery or
incorrectly sent. |